Customer Support

How do I check the status of my application?
Want to know where things stand with your application? You can check your status anytime, right from your online account. Here's how. Step 1: Sign In t...
Thu, 6 Aug, 2026 at 3:35 PM
Will applying for a loan impact my credit?
To see if you might qualify for a loan, we first check your credit with one or more credit reporting companies. This is called a "soft" credit che...
Wed, 29 Jul, 2026 at 4:32 PM
Which documents are needed to apply for a loan?
You'll need to provide a few documents so we can verify your application. These are: One unexpired, government-issued picture ID Two docume...
Wed, 29 Jul, 2026 at 4:45 PM
How do I apply for a loan?
Applying for a loan with Sun Loan is quick, and you can do it entirely online. This article walks you through each part of the application, from start to fi...
Fri, 7 Aug, 2026 at 9:37 AM
How long does it take to apply for a loan?
Applying for a loan only takes a few minutes. For more information on the application process, see How Do I Apply for a Loan?
Wed, 29 Jul, 2026 at 4:36 PM
How do I create my Sun Loan portal account?
Before you can check your application status or upload documents online, you'll need a portal account at my.sunloan.com. Here's how to set one up. ...
Fri, 7 Aug, 2026 at 8:50 AM
How do I upload my documents?
After you apply for a loan, we'll need you to send us a few documents before we can finish reviewing your application. This article shows you how to upl...
Thu, 6 Aug, 2026 at 3:39 PM
Can I make a payment without a portal account?
You do not need a my.sunloan.com account to make a payment. You can pay as a guest at my.sunloan.com/make-payment. Just follow the steps below. Step 1: Ent...
Fri, 7 Aug, 2026 at 10:32 AM